Returns & Exchanges

At Simple Bike Store, we want you to be fully satisfied with your gear. If your purchase isn't the perfect fit, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original box, ensuring all tags are attached and any tools or manuals are included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned gear, we will process your refund to the original payment method within 5-7 business days.